File management is an integral part of any successful organization. Documented processes and resources for data ensures that items are saved in appropriate locations that are easy to locate, quick to recover, and most importantly, secure. Ideally, employees can save files easily and operate efficiently. But as technology advances, it is easy for companies to inadvertently create silos of file storage, wasting time and energy, not to mention licensing fees. And security should be of the utmost importance.
Leadership from DWA Healthcare Communications realized that proactive steps needed to be taken to review their file management system and related processes. They partnered with Fusion Alliance to conduct a comprehensive assessment of all file management tools and the documented the processes that employees regularly took to save files.
To design a more effective file system for DWA, it was important to fully understand their current system and pain points. We worked collaboratively with DWA stakeholders to complete a thorough four-step assessment framework.
The overall project was met with positive company-wide reception despite the significant organizational change. We were thankful for the partnership and would engage in business with Fusion again in the future.
– Kathleen Barrett, COO, DWA Healthcare Communications Group