Story

McGraw-Hill Education (MHE), one of the Big Three providers in education content, recognized years ago the significant opportunity presented by changing technology in the classroom. Educators were under pressure to provide individual, personalized learning to every student.

If MHE could deliver insightful, technology-based education products and services, it could demonstrate its commitment to providing customers with state-of-the-art, adaptive learning systems. In doing so, it would redefine itself as a large corporation with the capacity to innovate in a changing market.

Partnering with a company experienced in developing technology solutions would be key, and that's how the long and collaborative relationship between MHE and our Fusion team began.

 

Solution

When our Fusion team first began working with MHE, their main challenge would be the tremendous demands that producing such innovations would place on the organization’s mission to deliver high-quality content and materials – especially since its primary expertise when we started working with the organization was print-based, not digital. MHE looked to us for thought leadership, strategic vision, and to leverage our application developers, scrum masters/project managers, quality assurance resources, application technical leaders, and technical product managers to help execute the vision. Different development teams were organized to deliver numerous large-scale educational products that continue to be used in classrooms today. For example, we led the architecture and business-case discussion for deploying application services in the cloud, which serves more than 4 million students.

As the success of the partnership continued and specific products were delivered, MHE expanded this practice across its digital platform group. Another benefit emerged serendipitously. When MHE originally partnered with Fusion in 2010, Fusion was a thought leader in the Agile space. As such, Fusion introduced Agile development principles and the Scrum development framework to MHE’s team, who began to experience firsthand the difference of an Agile environment. After proselytizing its adoption, Fusion’s Agile framework became widely adopted within MHE.

Success

MHE has been able to quickly develop new products that provide strategic value. The sum of our work with this learning-sciences company poised MHE to compete on a new level, outside of textbooks, using innovative technology to address market needs. MHE’s foresight enabled it to increase its ability to compete in a changing market, and continues to partner with our team on learning-science initiatives.

Hastened development of strategic products
Positioned MHE for continuous improvement
Created ability to nimbly adapt to change