Enterprise resource planning (ERP) software, like Microsoft Dynamics AX, is a critical tool many businesses use to manage day-to-day functions. It allows integration to a single database and interface and customization to industry- and company-specific data and applications.
This leading oil cooperative implemented Dynamics AX to create an environment where internal users (employees) and external users (clients) could operate within an enterprise application. But after the implementation, the organization quickly recognized that their return on investment (ROI) was not as they expected — because they weren’t maximizing the solution with the proper licenses and correct role assignments.
They were ready to reap the full benefits of their investment and knew they needed a partner with expertise in Dynamics AX implementation and customization. They turned to Fusion.