A state agency governing child services, programs, and policies was undergoing a significant transition and wanted to modernize their technology and data platforms to better fit their new goals. As the agency worked to transform some of their core agency functions, questions arose regarding their data landscape, specifically surrounding architecture for delivering traditional reporting and BI and analytics in a modern landscape.
The agency was focused on one primary business case — enabling more proactive case management. Case management impacts stakeholders statewide and is highly regulated compliance with federally mandated timeframes. Their goal was to take their regularly updated raw data from their operational environment and bring desired analysis to life, resulting in insights they could use.
The agency decided that they wanted to use Amazon Web Service (AWS) as a platform, but they had limited code developer resources skilled on the AWS platform. They were also dealing with significant bottlenecks created by process issues and backlogs at different levels of the agency and other departments involved.
Fusion collaborated with Amazon to help the agency envision and showcase the capabilities of AWS to deliver a modern data platform that would integrate seamlessly into their ecosystem and build a foundation for the future.