Nick Wilcox has been a part of Fusion for 10 years. As the CMS Competency Manager, Nick works with the Digital Team to help businesses create digital experiences for their customers.
Q: What does a typical workday look like for you?
A: Since the pandemic, I’ve been 100% remote. Our team is distributed into 3 time zones–America, Canada, and Mexico–so we have never met as a team in person. We run scrum with 2-week sprints and daily standups while utilizing Microsoft Teams for communication and meeting calls. My typical day involves working on the Jira-based stories that are defined in our current sprint board. Work is usually divided into pairs, but sometimes we break away from that process and form mini-mobs to quickly squish defects found in production.
Q: What did you do prior to joining Fusion? How does your previous experience help you in your role now?
A: I was a full-stack developer at a small firm doing content management implementations in Ektron CMS and other platforms. Tasks included estimating new business, implementing work against SOWs, and handling after-the-sale support. My prior company helped me take better care of my clients, let me be more self-reliant, and boosted my confidence.
Q: What is a memorable client project you were proud of?
A: A global pharmaceutical company engaged Fusion to re-platform all 20+ of their US medication websites to a new cloud-based WCM in less than 16 months. It was a fast, fun, and infectiously collaborative project that brought together many Fusion departments. Areas of specialty included back-end and front-end development, project management, content strategists, and testers. As a team, we all worked to deliver ahead of schedule and received excellent reviews from our client stakeholders and partners.
Q: Do you have any certifications:
Q: Are you part of any Fusion groups or initiatives?
A: As a Digital competency manager, I attend monthly manager meetings to review best practices and have discussions with other managers to help direct my team members. I’m also passionate about helping Fusion provide more personal engagement to their employees by joining past committees like Employer of Choice and Continuous Feedback.
Q: What inspired you to pursue a career in this field?
A: My path to consulting was long and winding. I originally wanted to be a technical draftsman, but by the time I graduated high school, traditional hand-drawn drafting had moved digital with AutoCAD. I decided to try it in college, but it wasn’t enjoyable. The internet had really started to take off within that timeframe, so I switched to the web and multimedia development program. After graduation, I settled into web design and development, where I worked on all sorts of projects in the private and public sectors.
Everything clicked for me when I started using Content Management Systems (CMS). Building templates in CMS platforms allow for the creation of self-contained and fully editable content components. These building blocks provide clients with an almost unlimited number of possibilities for creating web experiences for their customers. The CMS space allowed me to blend my art and technical backgrounds.
Q: When you were little, what did you want to be when you grew up, and why?
A: Without a doubt, a car designer…. for General Motors or an exotic company like Lamborghini.
Q: What impact do you want to make on our client’s businesses?
A: I want to provide value that doesn’t just equal a backside-in-seat billing resource. I do my best to engage my clients to become a partner in their endeavors.
Q: What advice would you give people entering this field?
A: Find a mentor that will challenge you, work towards an internship or work-study program to gain valuable, real-world experience, fight for your self-worth, and most importantly, network, network, network.
Q: Do you have any mentors at Fusion:
A: Yes–current and former employees of Fusion have been my mentors. I appreciate them all for being willing to funnel their time and energy into helping me be a more well-rounded and empathic consultant and leader.
Q: What do you do for fun outside of work?
A: I enjoy spending time with my wife and family after work. If I do have free time, I’m usually watching and quoting 80s sci-fi movies, working on my automotive rendering blog, posting reviews on my Google Local Guide account, or finding ways to spend money on my Hot Wheels cars and memorabilia obsess…. I mean, collection.
Q: What are your favorite can’t-miss sights in Indianapolis?
A: Indianapolis is a big town, but here are some sights/places that come to mind: The Indianapolis Motor Speedway and Museum, Massachusetts Avenue shops and restaurants/bars, The Children’s Museum, Newfields Art Museum, and The Heidelberg Haus Bavarian café bakery and gift shop.
Q: What are the top books or podcasts you’d recommend?
A: Who Moved my Cheese by Spencer Johnson, Man in the Mirror by Patrick Morley, and anything with alternate history or sci-fi time travel like How Few Remain by Henry Turtledove.