Ideas to Execution

Our experts dig deep into the latest marketing, data, and tech trends, providing insights for CIOs, CMOs, marketing directors, tech leaders, and more.
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Fusion Alliance Transforms Business


Insights
Real people with real needs interact with your brand every day. We stay on top of best practices, competitive analysis, and analytics data so you have the insights you need to deliver targeted, personalized experiences to both your internal and external customers.

Case Study: Cincinnati Bell Meets Customer Demands Through Mobile Engagement
Cincinnati Bell wanted to give customers the convenience of managing their accounts from anywhere at any time. Learn how they succeeded.
Foundations
Experiences need solid foundations. We'll help you create a strategic roadmap or data program for implementing a new technology, channel, or product — or optimizing an existing one. We’ll help you set a course with tools that build your business from the inside out.

Case Study: Cincinnati Bell’s Customer Journey Map Drives CX
Cincy Bell created a customer journey map and enhanced their CX strategy to develop a new mobile app.
Experiences
Every touchpoint along your customers' journey is an opportunity to create a brand experience that wins raving fans. We'll help you use the insights you gain and build individual, data-driven touchpoints – then connect them across channels, devices, and beyond.

Case Study: Prominent Retailer Uses Digital to Fortify Market Lead
How could a leading grocer differentiate its website amidst stiff competition? The answer lay in leveraging digital into uncharted territory.

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We spend the majority of our time on smartphones in-app, but our usage is concentrated on a select handful of apps.… https://t.co/cQFCAYbWQy

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Estimation, resource management and KPIs are just a few of the key areas where machine learning and predictive anal… https://t.co/uMWoglndKT